How to choose the best desktop-as-a-service solution – Guide
As organizations move more of their on-premises services to the cloud, desktops as a service (DaaS) are gaining in traction. With DaaS, your desktop environment is hosted by a third-party cloud provider, who takes care of security, software updates, support, and other management tasks. So selecting the best DaaS provider for your business can be a difficult decision. But understanding the criteria and knowing the right questions to ask are essential steps.
What is DaaS?
DaaS provides your organization with an on-demand, subscription-based, virtualized desktop with the operating system and applications of your choice. The idea is to take the load off your IT department, support staff and data center resources by outsourcing your core desktop infrastructure to a provider. Your IT department still sets up and controls your desktop, but is spared most of the regular management tasks so you can focus on other tasks. Your employees can access this virtual desktop from their offices, from their homes, and from other remote locations. This is especially critical now as many people have been forced to work remotely due to the coronavirus pandemic and blockage. Furthermore, DaaS is a flexible approach as users can access their virtualized desktop from a PC, a mobile phone or tablet, or a compatible smart device. To host your virtual environment, you can choose a private, public or hybrid approach. With a private approach, virtual desktops are hosted in your own data center but managed remotely by your provider. In a public setting, your virtual environment is hosted and managed by the provider. A hybrid approach lets you choose and customize some mix of private and public.
What is a DaaS provider?
A DaaS provider hosts its cloud-based virtualized desktop environment. This provider takes over management of your desktop environment, gives you the data center resources you need, and maintains your desktop virtualization infrastructure. DaaS is often compared to virtual desktop infrastructure (VDI), as your desktop and applications run in a virtualized environment rather than directly on your PCs. But with VDI, you host and support your own machines physical and virtual. A DaaS provider, on the other hand, handles these traditional VDI components, allowing you to focus more on controlling your virtual desktops and applications. Ideally, a DaaS provider can offer a better security posture, threat protection, DDoS prevention features and compliance certifications than you can achieve through an on-premises implementation, according to Kam VedBrat, group program manager from Microsoft partners for Windows AI and graphics platforms. Gartner has classified DaaS providers into the following three categories, based on how they operate: Another proprietary vendor is Workspot, which provides its own native cloud solution to deliver a virtual desktop at a fixed flat rate. Workspot prefers to deploy the virtual desktop through Microsoft Azure, although it uses other platforms. Another proprietary vendor is Microsoft with its Windows Virtual Desktop. The company built up partnerships with other providers to improve and expand this service. The downside of using a vendor with proprietary software is that you may struggle to migrate your environment to a new vendor if you are not satisfied with your current one. DaaS solutions based on Citrix or VMware. These two leading VDI vendors offer cloud tooling services that many DaaS vendors use to build their own offerings. Organizations and service providers can use these cloud tools services to create hybrid VDI, DaaS or DaaS solutions. If a customer is dissatisfied with one provider, they can potentially move their settings and data to another provider that uses the same software. DaaS workarounds. In this category, the DaaS platform is based on other cloud-native tooling solutions, DaaS tools or cloud-capable hybrid tools. In some cases, these vendors may not sell directly to organizations, but will use managed service providers (MSPs) and independent software vendors (ISVs) to deliver DaaS services. In other cases, they can sell a platform that MSPs and ISVs can “plug in” and still sell directly to organizations. With this approach, you can often transfer your settings and data to another provider if you are not satisfied with the current one.
How to DaaS approach
When evaluating DaaS, you’ll first want to analyze your own organization and see if this is really the right approach. If you’re using PCs with your operating system and applications running locally, determine whether a virtualized approach would save you money and for free up Resources. In that case, weigh the pros and cons of VDI and DaaS. Do you have the staff, time, and other assets you need to manage your own virtual infrastructure, or would it make more sense to outsource your desktop environment?
Final note
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